Museum Quality Artwork
Giclée Fine Art Prints
Greeting Cards

And now a story on DVD

Ordering Information

"Philip and the Butterfly" on DVD

The DVD is available exclusively at the National Film Board of Canada.

Order your copy by sending an email to info@nfb.ca or by calling the National Film Board of Canada's Customer Service line. In Canada: 1-800-267-7710 or 514-283-9000 (Montreal area),
U.S.A.: 1-800-542-2164, International: 514-283-9000.

You can also order online from the NFB Store.

To order online

Automated online ordering will be available later on. If you want to be notified when online ordering becomes available, please contact us.

Until then, you may contact us by email with your order information. Please make sure to include a telephone number and the best time to reach you. We will contact you to make payment arrangements.

You may also order by phone, by mail or by fax. Please see the so-called sections later in this page.

To order by phone

Call 1.360.260.8149, 7 days a week from 7AM to 9PM Pacific Time. We will ship your order upon receiving your payment in the mail.

To order by fax

Follow the instructions in the "To order by mail" section to print the order form or simply write the order information on a piece of paper. Fax your order at 1.360.260.8149. We will contact you to make payment arrangments and we will process your order as soon as we have received it in full.

To order by mail

Write your order on a piece of paper or download the order form and print it. If you are unable to view the order form, go to the Adobe Acrobat website and download the required software.

Mail your order with a check or money order in US funds or call us at 1.360.260.8149 for a total in Canadian dollars.

Mail the order and payment to:

Giclée Prints

Our fine art prints of museum quality are either on canvas or on Summerset 360 gr. watercolor paper, based upon the original painting.

Giclée uses archival canvases, papers and inks of high quality. Giclée prints are well recognized in the Art world. They are welcome in the finest art galleries and purchased for permanent collections in museums like Metropolitan Museum of Art, the Guggenheim and the Smithsonian.

Please refer to the Art Gallery for details about each art print.

Each art print is shipped with a care sheet. Giclée prints are coated for protection. Coating is in the front only. Please make sure to read the care sheet upon receiving your art print.

Embellished Prints

A print is embellished when some detail has been added or enhanced by the artist, using acrylic paint. This makes for each print in the edition to be a unique piece.

Printer's Proofs

Whenever specified, printer's proofs are available. Printer's proofs are pieces that are part of the color adjustment process. The artist works very closely with the print master in order to get the final edition as precise and accurate as possible in comparison to the original. The pieces that are printed during that process are called printer's proofs. They are subtly different in color from the final edition. They are of the exact same high quality as the edition pieces. They are unique because of their very limited number.

Contact us if you have any questions about our printer's proofs or if you are interested in purchasing one. Most of our printer's proofs are already stretched on a stretcher bar. They are usually offered at a discounted price, compared to the final edition pieces.

Framing

We do not mount, stretch or frame our art prints, so that we can ship them in a tube. This allows for much less expensive shipping charges and more framing options for you at your local framing store.

However, if you want to discuss mounting, stretching, or framing options with us, please contact us.

Ordering Greeting Cards

Each artwork image is offered on a 4.5” x 5.5” (11.5 x 14cm) white greeting card. Our greeting cards are printed on 47 pound quality greeting card stock and come with a white envelope. The inside of the greeting card is blank. Greeting card and envelope are wrapped together in a clear plastic bag for protection.

The greeting cards are prepared by the artist herself.

Sales Tax

Sales tax is for Washington state residents only.

Sales tax applies to total merchandise, shipping and handling.

Sales tax rate is based on your address. If you do not know what sales tax rate applies to your area, please contact us.

You can also find this information online at the Washington State Department of Revenue’s website, at www.dor.wa.gov.

Pricing, Availability and Payment

Prices can change at any time, without notice.

Availability is limited to the numbers listed in the Art Gallery. Art prints may become unavailable without notice.

Orders will be shipped upon full payment of the order.

All prices listed on this website are in US dollars (USD). All payments must be made in US dollars (USD) unless we have provided you with a total in Canadian dollars. Payments may be made by check or money order.

There is a $25.00 charge for checks with non-suffisant funds (NSF).

DO NOT SEND CASH.

Please allow enough time for delivery. See our Shipping and Handling section for more information on this topic.

Wholesale

If you are a merchant and wish to discuss wholesales prices on our artwork, please write to us or call 1.360.260.8149, 7 days a week, 7AM to 9PM Pacific Time.

Privacy

You can rest assure that we will not share with anyone nor sell to anyone your customer or payment information.

Gift Certificates

Gift Certificates will be available later on.

If you wish to be notified when the gift certificates become available, please contact us.

Our Guarantee and Return Policy

We want you to be happy with your purchase. All of our products are returnable, with the exception of our original paintings. If you wish to return a DVD product, please read the return policy on the National Film Board of Canada website. Please do not return DVD products here, as we will have to charge you for return costs.

If you are not completely satisfied with your artwork, please return it within 10 days from the date received for a full refund of the item’s price and sales tax. Shipping, handling, custom duties or other charges are not refundable.

Please handle all reproductions with great care. DO NOT TOUCH THE IMAGE AT ALL. We would like to receive the item in the same perfect condition as it was when sent to you. For items that are returned to us dirty or damaged, we will not refund your money, either completely or at all, depending on the damage.

The customer is responsible for the cost of shipping and insurance. If the item gets lost or damaged in the mail, we will not be able to refund your money, so insurance is important for you.

Please return the item(s) in the original packaging to:

For more information about our return policy, please contact us.

Shipping and Handling

Handling is free of charge.

We also ship small prints for free if you order medium or large prints.

For shipping to any of the 48 continental United States, calculate shipping as follows:

If ordering medium or large prints (with or without small prints),
Medium and large prints must be shipped in a tube.
- count $6.95 shipping charges for the first 3 medium or large prints,
- count $3.00 additional shipping charges for each additional medium or large print.
Do not count the small prints. They will be shipped to you at no additional cost.

If ordering greeting cards and/or small prints,
Greeting cards must be shipped separately from the medium or large prints.
- count $4.95 shipping charges for the first 10 greeting cards and/or small prints,
- count $1.00 additional shipping charges for each additional 5 greeting cards and/or small prints.
Do not count the small prints if also ordering medium/large prints. They will be shipped at no additional cost.

Prints are usually shipped via USPS Priority Mail, in a sturdy cardboard tube.
We may occasionally use other carriers, therefore we cannot ship to PO Boxes.

Please allow 2 to 4 weeks for delivery of any item, from date of order, unless otherwise specified.
Allow an extra 1 to 3 weeks if arrangements have been made for stretching or framing.

Contact us if you need help.

For shipping charges on orders to all other destinations, please contact us, indicating your address and what you would like to order.

Please add 1 to 3 weeks to normal delivery time for delivery outside of the continental United States.